Privacy Statement

This Privacy Policy explains how we collect, use and protect personal information when you use our services. We take your privacy seriously and set out below the types of data we hold, why we process it and the choices available to you. This page describes our data handling practices for users in the United Kingdom and elsewhere where we operate.

Types of data we collect

We collect information that is necessary to provide and secure your account, to process payments and to improve our services. This includes data you give us directly and information we gather automatically when you use the site.

Personal data

Personal data includes name, date of birth, email address, telephone number, postal address and government ID when required for verification. We also collect account credentials, payment details in the account holder's name, and communication preferences.

Technical data

Technical data covers IP address, device identifiers, browser type and version, operating system, referral pages and activity logs. We use this data for security, fraud prevention and to improve site performance on desktop and mobile.

Transactional data

Transactional data includes deposits, withdrawals, wager history, game activity, bonuses claimed and rewards status. We keep records of transactions to meet contractual requirements, to resolve disputes and to detect suspicious patterns.

Use of information

We use your information to create and administer your account, verify identity, process payments, respond to enquiries, and maintain security. Data is also used for internal analysis, fraud prevention, compliance with legal obligations and to send important service messages. Marketing communications are only sent where you have given consent, and you may opt out at any time.

Data protection practices

We store personal data on secure servers and apply administrative, technical and organisational measures to protect against unauthorised access and unlawful processing. Access to personal data is limited to staff and authorised third parties with a business need. We retain information only as long as necessary for the purposes set out and in line with legal and regulatory requirements.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, analyse site usage and deliver essential functionality. Some cookies are strictly necessary for account and payment processing, while others help us measure performance and tailor the user experience. You can manage cookie settings via your browser, but disabling certain cookies may affect site features.

User rights

You have rights to access your personal data, request correction of inaccurate information, request deletion where applicable, and object to or restrict particular processing. You can also withdraw consent to marketing at any time. For specific requests please contact us using the details in your account.

Access, correction and deletion of data

To access, correct or delete your personal information, log in to your account and follow the account settings options, or contact our support team. We will respond to legitimate requests in a timely manner and may need to verify your identity before actioning requests to protect your account.

Information sharing and third parties

We share data with payment processors, identity verification providers, fraud prevention agencies, and service providers who perform services on our behalf. We require these partners to process information only for specified purposes and to maintain appropriate security safeguards. We may also disclose information when required by law or to protect our rights and safety.

Privacy policy updates

We may update this policy from time to time. Material changes will be notified through the site or by email where you have opted in. Continued use of our services after notice of a change constitutes acceptance of the revised policy.